Tuesday, September 11, 2012

Preparing For A Networking Event

© cliff1066™
Networking is an essential component for businesses success. Not only will you meet potential clients when attending a live networking event, you will also meet your competitors. Keeping tabs on the competition is one way to ensure your business is involved in the right kinds of activities and you can learn from successes and failures as well. Networking events are also a great way to meet supporting businesses (i.e., your allies), ones that may refer you customers/clients or provide you with supplies, and vice versa. Establishing synergies and strong relationships with others in your field builds your reputation and your success. Don’t only network with those who will benefit your company now, be sure to connect with those who will benefit your company in the future too.

Getting connected with your local Chamber of Commerce or Board of Trade is a great idea as they may host local networking events. Besides attending, you could consider renting space to exhibit your company at a networking event. Another way to find networking events is through http://www.MeetUp.com.

To make the most of a networking event be sure to:
  • Identify what you hope to achieve by attending or exhibiting 
  • Research who will be exhibiting and possibly attending, and identify who your top “have to meet” people are 
  • Practice how you are going to introduce yourself to others. That oh so dreadful “elevator pitch” must be flawless 
  • Wear a name tag or logo’d shirt that identifies what you are in the business of doing and dress to impress 
  • Bring plenty of business cards, write on the backs of them notes to jog the memory of the person your giving it to (e.g., the guy you discussed ducks with) 
  • Collect business cards and be sure to write on them who you need to follow up with 
  • Follow up with the important people you’ve met either through a phone call, coffee, drop by their location, or social media (e.g., like their Facebook page, send them a LinkedIn invitation, or follow them on Twitter) 
What other ways do you find contribute to success of attending networking events?

Miranda Vande Kuyt is a self-employed project and communications consultant. She is also the facilitator of the "Look Before You Leap: Self-Employment Survival Strategies" online course through www.LifeStrategies.ca.

Tuesday, August 28, 2012

The Cold, Hard, Truth About Self Employment - And Some Crucial Advice

So you're considering becoming an entrepreneur?
Do you really know what you're letting yourself in for? 
Take some time to consider these cold, hard truths before you take the leap!

There are 3 main reasons why someone becomes an entrepreneur:
1 - They fall into it.  They're an 'accidental entrepreneur' through redundancy, lack of opportunity, remote location, etc.
2 - They are making a 'lifestyle choice.'  They want to work more flexible hours and call the shots - work on the beach, spend time with their kids, etc.
3 - They have the heart of a pioneer and can't feel truly content unless they are forging their own path. They have a strong need for autonomy and are never happier when the buck stops with them. These guys are often tough to manage in a corporate setting but they make great entrepreneurs!
But whatever has lead you to this point of decision there are a couple of truths about being an entrepreneur that you should be aware of before you step over the fence towards what looks like greener grass:

1. It's lonely

You're the boss. You make the decisions. It's all on you. Your spouse or partner will never really understand what you're going through (unless they are an entrepreneur themselves), and even with the great forums and networking groups out there, at the end of the day running your own business can feel like a pretty solitary journey.

2. You'll always be on a raw and painful learning curve

There are very few experiences in life that can make you feel as incompetent, scared, and under pressure as running your own business (parenthood matches it, but little else!) You are constantly having to course correct - making decisions every day that may turn out be wrong later down the line. And if you are ambitious this feeling of flying half blind is constantly present as you continue to push the boundaries.

3. You'll have to do things you don't like

One of the things that makes me laugh is when people say they want to start their own business "because they are sick of office politics". Well they're in for a shock! Believe me there's just as much politics in the self employed world as there is in any corporation. For example, if you're like me and decide to sell your services as an online expert, you'll soon find that there are industry giants out there with more experience, better websites, bigger lists, and far more clout than you can dream of. And, they all know each other. They endorse each others products and work as affiliates, generating more leads and more money for each other. It's a reciprocal relationship and if you ever want to make it big you're going to have to step into that arena at some point. Even if you're plans don't include this level of exposure or income, you will come across politics in almost every area of business from manufacturing of goods to offering services. There's competition. There's sales. There's politics.

My Advice:

HAVE A PLAN!! Please, please don't start a business with the "I'll just start it and see how it goes" mentality! Organic growth is messy, expensive and highly risky. Decide what you are playing for and plan for it right from the beginning. If you want to work a 4 hour week then you can't have a service business that requires you to be constantly engaged with customers. If you want to be earning $300,000 in 10 years then set up your business model NOW to allow you to deliver this kind of income further down the line.

I wish you all the luck in the world with whatever path you choose. And if you decide to take the leap into the crazy world of entrepreneurship then I'll see you on the other side!

Vicki Childs is a qualified coach and the founder of FISSION Coaching, where coaches go to release their ultimate potential. Vicki's mission is to help coaches build the tools and business processes needed to create an automatic flow of clients and income, allowing them to focus on their true power and talent - creating fundamental shifts in the lives of their clients. For more information visit http://fissioncoaching.com and be one of the first to receive my latest ebook '3 Fundamental Shifts In Thinking You MUST Make Before You Can Release The Ultimate Potential Of Your Coaching Business'

Tuesday, August 14, 2012

How To Create Loyal Customers

Direct marketing is a unique way for people to be in business for themselves but not by themselves. I spent a few years in direct sales and worked my way up to a leadership position with a growing team. I got started with the help of an AMAZING person – the FABULOUS Bev Burr. She is a ball of sunshine that encouraged me to work my business in a way that made me want to be successful because I knew she believed I could be. How did she do it? How does Bev continue to be successful in direct sales? I recently caught up with her to find out her secrets.

Q 1. What are the key concepts that drive product sales for you?

Bev:
There are 3 Key Concepts I use to drive product sales:

1. Listen to the needs of the customer. If you don’t know what they like or want you can’t make a sale. Always ask open-ended questions, such as: what occasion would you see yourself wearing this?

2. Develop relationships. People are more important than the sales. If people know you like them, then they will feel comfortable to buy what you are selling.

3. Sell the benefits of the product. Let people know what the product can do for them and why they need it in their lives.

Q 2. What are the top objections you deal with in product sales?

Bev:
The top objection is always cost. That objection is easily overcome when I show them the value of the products and the Host program. Every direct marketing company offers a host program where customers can get any product they want for FREE by having a few people over and having some fun. Actually, being a hostess was what got me started in direct marketing.

Q 3. How do you overcome objections and move forward?

Bev:
Objections are just opportunities for a conversation. People are usually fearful of the unknown. If I can assure them of a positive outcome, they usually relax and become the customers I need and want. Putting the customer first, their wants and needs – and taking my wants and needs out of the picture, actually gets me what I want in the long run.

I never worry about the sales. I worry about making people feel comfortable, happy and valued. If I follow that plan, then what I want and need falls into place.

Q 4. What attitude or outlook on your life and business has lead to your success?

Bev:
I believe you need to come from a place of abundance. Give without expecting anything in return. Give for the joy of the gift.

I also have a positive attitude – turning lemons into lemonade. No one wants to do business with anyone who is negative, grumpy, or has a an attitude of “its all about me”.

Q 5. What keeps your customers coming back? Why are they loyal to you?

Bev:
I believe my customers keep coming back to me because I take the time to get to know them. I ask questions about their family and let them know they are important to me by sending cards for important occasions. My customers are valued because they are not just about the sales to me – THEY are people and their lives come first. I have discovered that sales is all about developing the relationship first, and then you can sell anything when that trust is confirmed.

Bev Burr has been involved with the Direct Marketing Industry for the past 20 years – full time for the past 10. With her positive attitude and friendly demeanour, Bev has been able to develop a successful home business – not only with top sales achievements, but by also empowering and mentoring women to create their own successful business. Bev’s website can be enjoyed at www.liasophia.ca/bevburr.

Tuesday, July 31, 2012

How To Break Through The Glass Ceiling


The glass ceiling is a phenomenon small business owners feel when they their business seems to hit a plateau, and they aren’t quite sure why they feel stuck where they are. Not moving forward. Not moving back. Just stuck. Recently I had the privilege of chatting with Cherie Hydzik, a long time Sales Director with Mary Kay Cosmetics. Here’s what she had to share with us about breaking through the glass ceiling and getting unstuck.

Q 1: Have you ever got to the point where you felt stuck or trapped under an invisible ceiling?

Cherie:
In my previous work I was an administrative assistant in cardiology at a busy hospital. It was a great position but didn’t fulfill me inside. I had been operating a home business as a hobby that started gaining momentum. I made the decision to leave my “real job” and manage my home business full time. I love meeting people, being a part of their lives, being there for them when they need someone. It also gives me the flexibility to help my in-laws who are aging and need more assistance.

I have been in business for 10 years but really working it for just over three. It has been a cycle of ups and downs. I wish I were one of those who jumped into it, and then bam their business is booming day after day! That’s not how it happened for me. Typically I would push really hard to get my business going and then the push would wear me out. I’d relax and tend to end up in la-la land, my business somewhere in the shadows. Have you ever been there? Then I finally recognized where I was at and how much momentum I’d lost. I’ve learned it’s much harder to prime the pump to get the water running again, than it is to just keep pumping steadily.

Q 2. What did you do to break through and push your business forward?

Cherie:
I had to go back to the basics of why I was running my business and start all over again. Yes, I had a customer base, but it wasn’t enough to keep the business going. I realized there are two options when you’ve lost momentum and aren’t going anywhere: prime the pump (in other words, start again from the beginning) or quit. I am not a quitter, so I invested my time and energy into getting my momentum back.

It can be depressing to realize that you’ve let your business go a bit. I found I could kick myself and condemn myself for losing some of my passion, but then it will only take longer for me to get back up and go again. I had to wrestle with the questions: What now? Is it really worth it? Do I really have what it takes to do this business? I learned that’s when I should be asking: Will the benefits of this business be worth the effort for my family and me? Where will I be 5 years from now if I DON’T go ahead with this business? Has it proven to be a good venture for others who have pursued this business?

Knowing why I was in business in the first place pushed me forward, out of my rut. I started over with a renewed passion, taking baby steps, and steadily doing the tasks that lead me to success in the past. It’s not easy. It’s very humbling. It is what it takes though: consistent work, daily steps, going forward little by little until the momentum is back.

Q 3. What is the key ingredient to your success?

Cherie:
When I have tried to move my business ahead on my own strength, it doesn’t seem to go. I have found that I need to take time every morning to ground myself spiritually. The days when I start the day doing this, fantastic things happen: I meet people that need what I have to share with them. The calls that I make reach the people who are interested in getting together with me. I pour my heart and time out to those around me, and it pays off. When I have a downer of a day, I realize that I skipped that very important part of my day; the time of reflection and realizing whom I feel is really in control of my life, my business, and my success.

Q 4. What do you now do to make sure you don’t get stuck in a rut or trapped under that invisible ceiling?

Cherie:
I start each day by creating my “6 most important things list”. I write down everything that needs to be done in the day and then I number them 1 to 6 in priority order. Then I make sure to get started on the most important things first. The things that don’t get done get pushed until the next day. This helps me to stay on track and not get side tracked with unimportant tasks. I consistently do those things each day that are needed to move my business ahead. I know if I stop – so does my business. It’s far more exciting to move forward each day than to fall into a sad, depressed state thinking, “I haven’t done this and that…” and to get stuck again where nothing is happening. It doesn’t take much – just consistency of the right things daily! 

Cherie Hydzik is a Sales Director for Mark Kay Canada. She is a wife and a mother of 3 young adults – AND soon to be grandma! You can connect with Cherie on Facebook or on her website at http://www.marykay.ca/chydzik.

Tuesday, July 17, 2012

Making IT Happen Isn't Always Easy – But It's Worth It!

Taking your vision and bringing it into reality isn’t always easy. Even harder is making the right connections to make it possible. After all, the most successful people didn’t make their success on their own. They brought in the right people, at the right time, to support their ideas.

It takes a lot of courage to make things happen, especially when the odds are stacked against you. Many businesses and initiatives fail within the first five years. Most don’t even make it off the shelf.

In 2008 I went to Nairobi, Kenya for a month. I met a beautiful and lively woman who I saw so much potential in. I spent most of my time there working with and learning from her. I taught her whatever I could, and she in turn taught me about the realities of life for young women in Kenya. She was articulate, bright, thoughtful, and determined to make a difference in the world. I am sure that at that point in time she didn’t know she would go on to do work that would support and enhance the lives of so many.

I left Kenya and returned back home to my work in Canada. Several months later I was sitting in my bed with my laptop one Sunday morning and I received an email from this young woman. She wrote about some recent experiences that quickly brought tears to my eyes. Not only had she lost her job because she did not have the skills necessary to be successful, but several weeks later she was kidnapped and raped by a group of men and left on the roadside.

This beautiful, intelligent, and strong woman had everything taken from her but her belief that she had a purpose. Broken and at a complete loss, she wrote to me asking for support. She did not want money. She did not want me to save her. She wanted me to support her in stopping this from happening to others. She asked me for more tools, more connections, and more resources. She was willing to put in all the work and time needed to create her own initiative.

And so I did.

And so she did.

Over the next couple years I continued to assist where I was needed. In 2010 I went back to Nairobi to do more work with young women, and I met with this young woman once again. Within two years she created her own vision. She brought in supporters, volunteers, and resources. Together they supported over 500 girls and young women in Kenya to have a voice, to share their feelings, and support one another. She took time each month to provide sanitary napkins, to support them to stay in school, she offered workshops based on Passion materials, and brought in other resources where needed.

 

There were and are many challenges that this young woman has faced and will face on her journey into self employment and fulfilling what she believes is her mission in this world. With the support of her community and her own internal resources she will work through them all.

A few things we can learn from this young woman’s story:

· Take time to get clear on what your mission is; envision it, dream it, feel it… THEN get practical about it.
· Align yourself with the “right” people not just anyone who comes along. Gget clear on your intention and theirs.
· Stay focused on the value you are creating for others and yourself
· When you put 100% into what you do and it doesn’t work out – don’t give up. If you believe in what you do, there is always a way to make it happen. But, it might look differently than you thought at first.

Loretta Cella is an International Facilitator, Advocate, and Life Enhancement Coach who has spent the last 11 years dedicated to the empowerment of individuals, families, and communities. Having worked with diverse individuals and groups in Canada, New Delhi, Kenya and Uganda, Loretta has developed a deep appreciation and passion for diversity and connecting the human spirit to purposeful action. Loretta holds her Child and Youth Care Counselling certificate, CCDP, and is currently working toward her Masters at Royal Roads University. You can connect with her at www.lorettacella.com and www.passionfoundation.org.

Tuesday, July 3, 2012

An Interview With Erin Kelly

What skills and attitudes are required to be successful in online sales? Do successful business owners always believe in themselves, or do they ever consider quitting? I had the opportunity to ask Erin Kelly, founder of Karmin Hair Tools, a few questions about how she climbed the ladder to business success and what keeps her there. Here’s what she shared with me:

Q 1. What key factors made you decide to start your own business?

Erin: Several years ago my brother and I started selling items on eBay. We received a shipment of hair straighteners through a trade and decided to sell them on eBay too. They quickly became our top selling item. This was when the flat iron was becoming a popular, must have tool for home users and not just for salon professionals. We saw a great potential here and decided to start our own brand of hairstyling tools called Karmin. With this, we needed a website to market it on and it all grew from there. I currently own and run three websites, marketing to Canada, the US, and the UK.

Q 2. Why are you great at what you?

Erin: I enjoy what I do and that in a way makes me better at it. Not every aspect of running a business is enjoyable (adding new products to a website is a daunting task!) However, the enjoyable tasks outweigh the daunting ones. I would have to say that I excel most in the social and creative aspects of my business.

Q 3. How much of your talent is learned or innate?

Erin: It is definitely both. As far as the marketing aspect goes, it has taken a lot of learning, as there are constantly new ways to get my business out there and to reach my potential customers. As for the customer service, social, and communication aspects of my business, I would say it comes naturally; I have always been outgoing and enjoy talking with and helping others.

Q 4. Were you ever afraid of starting your business, was there a point you almost changed your mind/quit/or gave up?

Erin: Afraid no, quit never, but yes, there were definitely times at the beginning where I would think to myself, “Is all of this work worth it?” It turns out it sure was and continues to be. If you want to run a successful business of any type it’s going to take a lot of work, a lot of hours, and a lot of commitment, but in the end – it is worth it. There is nothing better than the sense of accomplishment, well besides getting to be my own boss and work from home!

Q 5. What has been the secret to your success?

Erin: A positive attitude is key! Believing in yourself and your goals is important and what will make you a successful business owner. I also found that surrounding myself with like-minded people, and reaching out to successful business owners was a great way to stay on track and continue to believe that I too, could do this.

Q 6. What have you learned about yourself through all of this?

Erin: I have more patience and determination than I thought in the beginning. Thinking about the last 6 years I realize how hard I have worked to get where I am and how much further there is to still go!

Erin Kelly is the owner of Rylees.ca and co-founder of Karmin Hair Tools. The Karmin brand is currently sold online and has become one of the most popular brands of hair tools around the world. You can find Erin and keep up with her business ventures on Google+ under Erin Kelly.

Tuesday, June 19, 2012

An Interview With Kent Ridley

Photo credit ThomasofNorway
Have you ever wondered if you should take your unique talent on the road and actually go into business for yourself? Just the thought of what could go wrong scares some people to stay in their cubicles. Others embrace the thought and embark on a journey to becoming an entrepreneur. Kent Ridley is one who did just that. I caught up with him recently and asked him to share with us how he got started as an entrepreneur, and continues to be successful today.

Q 1. What is your top talent?

Kent: I believe that my top skill is being able to evaluate student athletes in an efficient manner. We are the only scouting service in Canada that reaches from coast to coast and that drastically increases the number of individuals that are in need of review prior to releasing a list to college coaches.

Q 2. How much of your talent is learned or innate?

Kent: There is a good portion of it that is natural over learned. I was raised in a family that appreciated athletics, so from an early age I was watching football, hockey, and baseball for more than just entertainment. When I was older and got involved in coaching myself, the learned portion came into play. Now I’ve read more books on how to coach, train, and teach than on sports themselves. There are some great sports mentors out there that you can learn from even if you never meet them in person, and there are some great sports people that are willing to take a moment of their time to chat, even though they really don’t have to in their position.

Q3. What key factors made you decide to turn this talent into a business?

Kent: I was coaching basketball in Airdrie, Alberta in a volunteer role and was contacted by my old college in regards to checking out a couple of potential players for them. After doing that for a couple of years, the college cancelled their athletic program. By that time I was enjoying scouting so much that I felt I could help more players with a few tweaks to the business plan. From there it became a potential business that would fit into my hectic life.

This fall will be 9 years since I took the first phone call from my college about a pair of basketball players that would never suit up for them, while I’m far from rich, so much groundwork has been done that our business is exploding.

Q4. Were you ever afraid of starting your business, or was there a point you almost changed your mind/quit/or gave up?

Kent:
The “give up” thought shows up every few months of course. When you see money going out and not nearly enough coming back in, it can be really defeating. When you realize that you’re working more hours than you ever did back when you had a 9 to 5 job it can be really frustrating. When you notice that other businesses that aren’t as well run as yours are making more money than you – those are the moments when you just want to scream!

But then you think about all those suckers out there that are getting in their cars at 7am, to drive to a job and report to a boss that can’t figure out how to work their Blackberry, but is put in charge because of a piece of paper in a $2 Wal-Mart frame on the wall – and you remember it’s all worthwhile. The key to owning your own business is that you’re working at something that you WANT to be working at. Do not be afraid of being happy!

Q5. What attitude or outlook on your life and business has lead to your success, or what is the key ingredient to your success?

Kent:
“Go big or go home is a motto in our house.” I’m thinking of painting it on our garage wall like a primitive cave drawing!  My wife is a country singer and living in Nashville, Tennessee where your lunch is cooked by an amazing guitar player and brought to your table by a fantastic singer. You can’t be timid about your area of expertise. Trust yourself that you do know your field and that your information or product is worth putting out there. Even if you start a business as a side project or as a hobby you have to believe in it and believe that it has a worth. You have value to the rest of the planet, you just need to find what it is that gives you that value, and who out there needs to experience it. Win the day!

Kent Ridley runs a Canadian organization called Ridley Scouting at http://www.RidleyScouting.com. His company is devoted to helping high school student athletes on their road to post secondary athletics. Ridley Scouting was the first scouting service in Canada to reach from BC to the Maritimes. You can connect with Kent through his website or his Facebook page http://www.Facebook.com/RidleyScouting.